Microsoft customers melting down over Daylight Saving patches

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Thousands of Microsoft customers are running into problems understanding and applying the myriad Microsoft Daylight Saving Time (DST) patches required in order to keep their Windows, Exchange Server and other systems up-to-date when DST takes effect on March 11.
Microsoft's online DST chat room ? which Microsoft is currently keeping open from 6 a.m. PST to 9 p.m. PST to handle customers' questions ? is full of customers who can't get their DST patches to work. Microsoft support phone lines are jammed with users with DST problems..... ZdNet