If you're a fan of the traditional BlackBerry then the Bold 9780 is a real step forward. The core mobile e-mail function remains intact and the new Universal Search tool on its own is almost worth the upgrade to the new OS. Regular Internet users will also like the much improved Web browser. One word of note, however. If you've had trouble typing on the small BlackBerry QWERTY keyboards in the past, you may find this one similarly tricky to its predecessors.