In my last column, Why Everyone Loves Apple, I mentioned Apple?s great customer support by using the latest iPod volume level patch as a supporting example. That apparently didn?t stick well with a few readers who e-mailed me expressing their anger towards consumers in general and the way companies have to protect themselves from litigations because of redundant and obvious warning labels on products. I?m inclined to agree with the select few that replied to state their opinions. It?s dramatically idiotic.