Microsoft sends out these kind words to their customers:
"Our holiday gift to customers is an unprecedented range of no-charge services and support tools that make it fast and easy for them to get up and running right away over the holidays with their cool new Microsoft products," says Matt Fingerhut, marketing director for Microsoft Product Support Services. "Most customers will install and use their new Microsoft products without the need for support -- but we know that for those who do need some assistance, trying to get that help over the holidays can seem intimidating. Our new range of no-charge support services, including unlimited set-up and installation support for Windows XP and Office XP, should help ensure a very merry holiday."