For me, Windows Mobile has always been primarily focused on data access, rather than data creation or modification. The Touch excels in this regard. It's not a multimedia powerhouse, but it will get an acceptable job done for most of your basic needs. If HTC added a hardware keyboard and a standard audio port, I think this would be a perfect Windows Mobile device. For now, if you are looking for a small, attractive smartphone and you can put up with a less-than-ideal input solution, the Touch may be a great option for you.